MediTek USA is now part of the Avalon Stairlifts Group
This marks a new chapter for MediTek. By joining the Avalon Stairlifts Group, we strengthen our shared commitment to safe, reliable, and accessible home mobility. The same trusted MediTek engineering continues forward — now supported by Avalon’s U.S.-based innovation, service, and long-term investment in quality.
The History and Legacy of MediTek Stairlifts (1990–Present)
MediTek Stairlifts was founded in the early 1990s in the North East of England, where a small team of specialist engineers developed what became one of the UK’s most respected straight‑rail stairlift platforms. Over the following decades, MediTek produced just under 200,000 stairlifts worldwide, supplying a broad dealer network across Europe, North America, and Australia.
In 2019, the MediTek brand was acquired by Royal Otolift Stairlifts, the largest stairlift manufacturer in the Netherlands. MediTek’s engineering became the foundation for the Otolift Line product, and its history is now part of Otolift’s official timeline at Otolift’s corporate history page. The U.S. market was not included in this transition, leaving many American owners still searching for parts and support.
Many European stairlifts — while excellent in their home markets — do not always adapt well to U.S. homes due to differences in staircase width, load‑bearing structure, electrical standards, and safety expectations. These differences highlighted the need for a purpose‑built American design.
Avalon Stairlifts USA continues the MediTek legacy with a clean‑sheet U.S. design approach, ensuring compatibility with American building standards while preserving the simplicity and reliability that defined MediTek for more than 30 years.
If you found MediTek through Google Maps or an older online listing, please note that U.S. support is now provided by Avalon Stairlifts USA.
Services Offered
We provide installation, service, repair, battery replacement, and removal for MediTek stairlifts across
the United States. We also support most other stairlift makes and models.
Please note: Acorn stairlifts under manufacturer recall cannot be serviced.
Installation & Relocation
Professional installation or relocation of MediTek stairlifts.
Price on request
Typically $400
Stairway Chairlift Service & Repair
Diagnostics, troubleshooting, and repair for MediTek and most major brands.
From $220
Stairway Chairlift Battery Replacement
Replacement of 12‑volt batteries and PCB‑related charging faults.
From $130 Labour and Parts
Removal & Disposal
Safe removal and environmentally responsible disposal of old stairlifts.
Price on request
Other Brands We Support
In addition to MediTek, we can provide service, repair, and battery replacement for most major stairlift brands in the Raleigh Durham North Carolina Area, including:
- Bruno
- Harmar
- Stannah
- Handicare
- AmeriGlide
- ThyssenKrupp
- Acorn (non‑recall units only)
MediTek Stairlifts — Frequently Asked Questions
Is MediTek still in business?
The original MediTek UK company was closed after acquisition by Royal Otolift. U.S. support continues through Avalon Stairlifts USA.
Who supports MediTek stairlifts in the United States?
Avalon Stairlifts USA is now the preferred point of contact for MediTek parts, service, and technical assistance.
Can I still get parts for my MediTek stairlift?
Yes. Avalon maintains compatibility with legacy MediTek systems and provides replacement parts and service.
Why were MediTek stairlifts discontinued?
After the Otolift acquisition, the MediTek platform was consolidated into the Otolift Line. The U.S. market was not included.
Why do some European stairlifts not adapt well to U.S. homes?
Differences in staircase width, load‑bearing structure, electrical standards, and safety codes often require a U.S.‑specific design.
Is Avalon related to MediTek?
Yes. Avalon was founded by one of MediTek’s original co‑developers and continues the engineering principles that defined the brand.